As much as we all like to plan ahead, we are not to know what unforeseen events may happen from when we book a holiday to the day we actually leave. If you are forced to cancel your holiday at the Hotel Mallaun, the following terms and conditions apply:
- Cancellation is free up to three months before your scheduled arrival.
- If cancellation is made between three to one months prior to the scheduled arrival, a cancellation fee of 40% of the holiday amount applies.
- Cancellations made between one month and one week before your arrival will be subject to a fee of 70% of the holiday booked.
- In case of cancellation in the last seven days before arrival, 90% of the holiday amount will be charged. In case of early departure, the holiday will be charged at the full rate.
In order to save you any expenses in such cases, we recommend you take out Hotel Cancellation Plus from the insurance provider Europäische Reiseversicherung. Further information can be found online at the homepage of Europäische Reiseversicherung.